FAQs & Delivery

FAQs & Delivery

Frequently Asked Questions

How do I determine my size when ordering from Avoodo?

To find your perfect fit, refer to our Size Guide available on each product page. It provides detailed information on measurements and sizing recommendations.

Can I track my order after it's been placed?

Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress. The confirmation email will also include the estimated delivery timeframe.

What is Avoodo's return and exchange policy?
  • Every product is uniquely made. Due to the nature of these items, we are unable to accept returns unless they are damaged or defective upon delivery.
  • Please note that all sales are final, and we do not offer refunds. We encourage customers to carefully review their orders before completing the purchase. Please check our Return & Refund Policy for more information.
Are the products on Avoodo true to color as shown on the website?
  • Device variations may impact color display and saturation on screens.
  • Under various lighting conditions, item color may slightly differ from the provided images.
  • To get the best idea of a product’s color, we recommend viewing it under different lighting conditions on our website. This will help account for variations in screen displays and lighting environments.
How can I contact Avoodo customer support?

For any inquiries, you can reach out to our customer support team at [hello@avoodo.com]. We aim to respond promptly to assist you.

Are payments on Avoodo secure?

Absolutely. Avoodo prioritizes your security. We use secure payment gateways, and your financial information is not stored on our servers.

Does Avoodo ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on your location. Please refer to our Shipping and Delivery section below for more details.

Can I cancel or modify my order after it has been placed?

Once an order is confirmed, it is processed promptly to ensure timely delivery. Therefore, we are unable to guarantee changes or cancellations. Please review your order carefully before confirming.

Shipping and Delivery

Shipping and delivery:

  • The shipping fee is calculated automatically at checkout based on the number of items in your order.
  • Orders with more than 5 items qualify for free shipping.
  • Your orders will usually be shipped via USPS. The processing time is 1-5 business days.
  • Confirmation emails are sent after purchasing. You will receive your tracking information by email or text when your package has been shipped.

Shipping details:

U.S locations

  • Standard shipping: $5.99 per product, within 12-15 business days to most US locations.
  • Additional items: $3.99 per item.

Outside U.S locations

  • Standard shipping: $10.99 per product, within 15-25 business days.
  • Additional items: $6.99 per item.